How Mediocre Hiring Managers Hire Mediocre Employees
Once upon a time, there was a hiring manager who always worked with mediocre employees and had never worked with a great employee.
One day a great employee A from another organization decided to work for the organization of the hiring manager.
The hiring manager took a long, hard look at employee A’s resume and said, “Oh my, what funny mediocre employee you are!”
The hiring manager thought employee A was a mediocre employee because s/he had never worked with a great employee but had always worked with many mediocre employees.
“I am not a mediocre employee at all.” said employee A by explaining s/he goes above and beyond the basic expectations.
“Nonsense!” said the hiring manager. “I’ve worked with more mediocre employee than you have years of experience, and I know a mediocre employee when I see one.”
“If you’re so sure that I’m a mediocre employee,” said employee A, “then why do you say I am a funny mediocre employee?”
“Well, just look at the way you communicate,” said the hiring manager. “It’s all so refined. Mediocre employee don’t have good listening or extrapolating skills. And look at all those experiences and qualifications! Mediocre employee don’t have experience and qualifications like that. And look at the way you dress! It’s too refined and needs to come back to reality. Mediocre employees don’t dress nicely like that.”
And before employee A could reply, the hiring manager hired the great employee. The hiring manager informed employee A that s/he doesn’t need to showcase/use their experience and skillsets in this position. The hiring manager informed employee A how s/he should communicate in the organization. And the hiring manager made the great employee go for an organizational orientation which emphasized organizational values and dressing sharp was not one of them.
As soon as the hiring manager was finished with the demands, it was lunchtime. So employee A met up with another great employee B from another organization.
“Well, well,” said employee B. “Aren’t you a funny great employee!”
“Well, at least you know I’m a great employee,” said employee A. “Thank goodness for that!”
“What happened to you?” asked employee B.
“Well,” said employee A, “A hiring manager thought I was a mediocre employee. And since mediocre employee don’t go above and beyond the basic expectations, s/he asked me to do the same. And since mediocre employee don’t have good communication skills, I was asked to communicate how the rest of the organization communicates. And since mediocre employee don’t dress sharp, I was asked to conform to the dress code of the organization.”
“The hiring manager must be very foolish, indeed,” said employee B. And with that, employee B told employee A about an organization where hiring managers used rewards and incentives and appreciated (1) how you communicate, (2) how you use your experiences and qualifications to go above and beyond and (3) how you dress.”
“Also remember this”, employee B continued, “there are a lot silly hiring managers in the world who think that mediocre employees are great employees, or that great employees and mediocre employees, or that all sorts of things are like other things without understanding context/nuance and are unable to extrapolate beyond the immediate needs. And when they are silly like that, they do very foolish things. We must be sure to stay away for that hiring manager and other hiring manager like her/him.”
What do you think happened next? Did employee A leave the organization or remain in the organization to be forced to become mediocre.
How To Save Tweets Using Free Tools
Twitter is a great free tool to send, receive and share micro (small) messages (aka tweets) with other Twitter users. These tweets are limited to 280 characters (as of writing this post) and can include images and videos. Once you login to your Twitter account, it defaults to Home where you can see your timeline. This timeline shows all the tweets from the users that you follow on Twitter. These users can be people and/or organizations.
Your timeline can get long (would seem like infinite scrolling) if you follow many users and those users post at different times of the day. This means is that you have to be constantly checking Twitter to see what other users are tweeting about. For most people, this can be very time-consuming. No worries, there is a solution (a little applet) that can help.
Here is what you will need:
- Twitter Account (free)
- Google Account (free)
- IFTTT Account (free)
Here are the steps for IFTTT:
- Log in to IFTTT
- Click on New Applet
- Click on ‘+this’

- Click on the Twitter service

- Click on the trigger ‘New tweet by a specific user’

- Type the Twitter user name you want follow and click on ‘Create trigger’

- Click on ‘+that’

- Click on Google Sheets

- Click on ‘Add row to spreadsheet’

- Verify what information you want in the Google Spreadsheets rows, the Google Sheets location and then click ‘Create action’

- Verify applet information and then click on Finish.

Congratulations you have created an applet on IFTTT! Now, simply go to your Google Sheets and see the tweets being collected automatically!
But wait there is more! The tweets that you are collecting can be used to do many things such as:
- Easily search through the Twitter user’s tweets
- Determine when (day and time) the Twitter user is most active
- Determine the most words used by the Twitter user
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Note:
- Don’t forget to link your Google account to the IFTTT account
- Google Sheets don’t count toward your Google account size limit
- Google Sheets have a limit of 2000 rows (by default) but more rows can be added
- Adhere to all rules and regulations pertaining to Twitter, Google, and IFTTT
Top 5 Team Lessons From The World Cup
The 2018 FIFA World Cup began in Russia on June 14, 2018, and ends on July 15, 2018. It is the largest sporting event in the world that happens every 4 years. This year’s FIFA World Cup brings together the men’s national football (aka soccer) teams from 32 countries. It is projected that almost half of the entire world’s population would be watching one of the national teams lift the FIFA World Cup Trophy and be crowned the best football team in the world.
Here are the top 5 team lessons that organizations can learn from the FIFA World Cup:
- Strategy – Have a game plan but adapt when ground realities change
- Politics – Select team members based on expertise and not biases (stardom)
- Innovation – Be open to different ways of accomplishing the same goal
- Culture – Create an environment that rewards both individual and collective wins
- Execution – Have a clear mission, train rigorously and regroup often to assess

How to Map a Process Using Free Tools
Processes (or procedures) are a series of steps taken to accomplish a specific end. They can be standalone, interconnected or be part of something bigger (e.g., governance). They can be Business Processes, Information Technology (IT) processes, Systems Processes and Business Processes within IT. In organizations, there are many processes that happen sequentially and/or in parallel with other processes.
Basically, the idea of representing a process (or procedure) through a map (or diagram) is so that people can visually see what is happening. This visual representation also helps in identifying what can be improved within (and sometimes outside) the organization. Since the purpose of these maps is to convey what is going, you have to be cognizant that these maps should (1) be simple to understand, (2) help your audience connect with what they do daily to the big picture of the organization and (3) serve as a guide to what is (currently) happening and what would happen (tomorrow).
There are many ways and tools to depict a process but I have found that for most audiences the basic form of Business Process Model and Notation (BPMN) works best to just get the conversation started. In regards to a free tool to draw a process, draw.io can be used which saves your process maps in your google drive or any other location that you specify.
The following is just a simplified example to illustrate how a customer may interact with Amazon.com and how this customer interaction is handled. As you would see that visually representing this process can open up a door to start a discussion for improvements. If this whole process was written and not visually represented then it would require a lot of wording and the danger that the audience might get bored or would lose interest.

Note that the process map:
- Has numbered rectangular activity boxes so that your audience can easily follow
- Numbered rectangular activity boxed need does not need to be in sequence
- Is a hybrid which shows the interaction between a human (customer) and Amazon.com (online system)
- Uses BPMN basics to convey a story
To start the process of creating a process map, it would be prudent to ask these questions. Keep in mind that the purpose of mapping a process is not to show how talented you are in creating complex process maps but rather as a starting point and even a collaboration point where you can actually provide these maps to the audience to “fix”. Lastly, have a repository to save these process maps so that they can be used a reference of (1) what is happening, (2) what should not happen and (3) what could happen.

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