Healthcare.gov – Who is at fault?

Credits: Arsalan Khan, Ed Heironimus, Francis Wisseh, Maryam Moussavi and Udhayakumar Parerikkal 1. EXECUTIVE SUMMARY This research paper analyzes the Center for Medicare and Medicaid (CMS)’s Healthcare.gov project in detail and makes recommendations on what could have been done differently. The project had 55 federal contractors working on it but this research paper will concentrate […]

An Observation of Healthcare at a Clinic…

Last week, I took my wife to a well-known local clinic since she had the flu that is spreading across U.S this year. Since I had my notebook, I started to make some observations in regards to the overall process and customer service. In the following paragraphs, I will attempt to make a surface-level current […]