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How do you decide on what is Strategic and what is Operational for Information Technology (IT)?

In the video below, I ask Chri Hjelm, EVP and CIO of Kroger about IT priorities.
In my view, there are three ways of looking at and deciding what is strategic and what is just operationally used for execution when it comes to Information Technology (IT):
  1. Strategic IT:
    • Is a want (e.g., innovation horizons, cloud, etc.)
    • Improves something for external and/or internal customers which usually can be measured
  2. Operational IT:
    • Is a need (e.g., email, a website, an accounting system, etc.)
  3. In-between IT:

It should also be noted that as time progresses, certain Strategic IT would become Operational IT.

Strategic IT vs. Operational IT
Strategic IT vs. Operational IT

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What is the future of data analytics gone beyond user experience?

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Top 5 Articles of 2014

Thank you to the readers in 95 countries that read my articles in 2014. Following are the top 5 articles that you have been interested in:

  1. Thoughts
  2. Future Considerations for Kodak
  3. 5 Questions to Ask About Your Information
  4. 5 Factors for Business Transformation
  5. Zillow.com and the MLS CIO

Following are the top 20 countries where most readers have come from:

  1. United States
  2. India
  3. United Kingdom
  4. Canada
  5. Pakistan
  6. Australia
  7. Brazil
  8. South Africa
  9. Philippines
  10. Netherlands
  11. Germany
  12. Malaysia
  13. Italy
  14. France
  15. Indonesia
  16. Turkey
  17. Singapore
  18. Nigeria
  19. United Arab Emirates
  20. Hungary

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Top 5 Articles of 2013

Thank you to the readers in 72 countries that read my articles in 2013. Following are the top 5 articles that you have been interested in:

  1. 5 Observations on Being Innovative (at an individual level)
  2. 5 Observations on Being Innovation (at an organizational level)
  3. Future Considerations for Kodak
  4. 5 Factors for Business Transformation
  5. Where is My Big Data Coming From and Who Can Handle It

Following are the top 20 countries where most readers have come from:

  1. United States
  2. Canada
  3. United Kingdom
  4. India
  5. Australia
  6. France
  7. Pakistan
  8. Germany
  9. Netherlands
  10. Philippines
  11. Finland
  12. Colombia
  13. New Zealand
  14. Brazil
  15. Switzerland
  16. Singapore
  17. Saudi Arabia
  18. Italy
  19. Ireland
  20. Greece