Category: Business Improvement and Transformation

In the video below on CxO Talk, I asked Michael Wolf, former President of MTV Networks, why business software is boring.

In the video below on CxO Talk, I asked Jason Lemkin at SaaStr about how startups can handle relationships with large organizations.

In the video below on CxO Talk, I asked Marissa Andrada, Chief Diversity, Inclusion and People Officer at Chipotle, about IT being partner or an obstacle.

Thank you to the readers in 127 countries that read my articles in 2021. Following are the top 5 articles that you have been interested in:

1. What is the relationship between Cloud Computing and Service Orientated Architecture (SOA)?
2. Is the Internet a Distributed System?
3. 5 Questions to Ask About Your Customer Relationship Management (CRM)?
4. 5 Questions to Ask About Your Organization’s Politics?
5. What Questions Do You Have For Sundar Pichai of Google?

Following are the top 20 countries where most readers have come from:

1. India
2. United States
3. Phillipines
4. Germany
5. Pakistan
6. United Kingdom
7. Canada
8. Australia
9. Malaysia
10. South Africa
11. Finland
12. Indonesia
13. Singapore
14. Kenya
15. Vietnam
16. Netherlands
17. United Arab Emirates
18. Ireland
19. Nigeria
20. Sri Lanka

In the video below on CxO Talk, I asked Fred Reichheld, creator of Net Promoter System, if NPS could be used to improve internal customer interactions.