Business Continuity is the idea that your organizations’ should be able to continue operations even after potential and/or direct threats. These threats can be internal and/or external. Some examples of internal threats include theft, sabotage, espionage, and IT-outage. Some examples of external threats include weather-related, vendor-dependent, health crisis, supply chain disruptions, and cybersecurity. The most important thing for any organization is its employees and its customers. Thus, organizations should be able to be well-equipped to make timely decisions with optimized business processes and relevant data that helps its employees and its customers.
In order to continue operations in difficult circumstances, organizations need to create a Business Continuity Plan (BCP) which addresses how people, processes, products, services, and technologies can be applied efficiently and effectively for the entire organization. The BCP should be created with support from all stakeholders especially employees who are in the frontlines dealing directly with customers and/or their work directly affects customers. The BCP should be a holistic document whose purpose is not only to identify risks, critical processes, and critical data but also to provide solutions to what should be done in case something happens. Most importantly, the BCP is an organization’s self-awareness document that should always be tested and updated to represent reality.Depending upon your organization’s industry, size, culture, and technological capabilities, Business Continuity would be different from other organizations. However, Business Continuity would be similar for most organizations when it comes to payroll systems, financial systems, accounting systems, technology infrastructure systems and the ability for the employees to work remotely. Now that we have a good understanding of what is Business Continuity, let’s keep the following questions whenever you are creating/analyzing, testing and implementing Business Continuity for your operations:
|Who is involved in creating the BCP?||Who should be involved in creating the BCP?|
|What areas are critical for BCP?||What areas should be critical for BCP?|
|Where does the data reside for BCP?||Where should the data reside for BCP?|
|When is BCP tested and updated?||When should BCP be tested and updated?|
|Why BCP is helping your organization?||Why BCP should help your organization?|