Would it be helpful if the Chief Information Officer (CIO) and the Chief Operations Officer (COO) was the same person to achieve organizational transformation?

In the video below, on CxO Talk, I asked Jay Ferro, Chief Information Officer (CIO) of The American Cancer Society about the relationship between business operations and Information Technology (IT).

In my view, broadly speaking, there are two types of operations:

  1. Business Operations which includes overall organizational operations such as supply chain management but also function-specific operations such as accounting, human resources, marketing and sales.
  2. Technology Operations which includes network support, hardware support, software support, providing services to colleagues inside the organization and to outside customers.

When business operations and technology operations are not in aligment that is where handing off things from one function to another not only creates friction but also creates silos.

Processing…
Success! You're on the list.

What skills have become obsolete and what are we being taught that is relevant?

In the video below on CxO Talk, I asked Anne Dwane, former Chief Business Officer of Chegg about what skillsets current and future employees consider getting.

In my view, there are three waves of job reduction that we need to look at:

  1. First wave of job reductions would happen when simple tasks become automated
  2. Second wave of job reduction would happen when connected tasks become automated
  3. Third wave of job reduction would happen when holistic tasks become automated

In order to tackle these job reduction waves, humans have to constantly evolve by not only education and training but gaining diverse experience which can be used to solve holistic problems. At the same time humans can also create expert systems that replicate those experiences while humans can be busy in pursuing other experiences.

Your data’s wrong because that’s not the truth of the world

Processing…
Success! You're on the list.

Top 5 Articles of 2015

Thank you to the readers in 91 countries that read my articles in 2015. Following are the top 5 articles that you have been interested in:

  1. Thoughts
  2. 5 Questions to Ask About Your Information
  3. Future Considerations for Kodak
  4. 5 Questions to Ask About Your Big Data
  5. 5 Questions to Ask About Internet of Things (IoT)

Following are the top 20 countries where most readers have come from:

  1. United States
  2. India
  3. United Kingdom
  4. Canada
  5. Australia
  6. Pakistan
  7. Germany
  8. Netherlands
  9. New Zealand
  10. South Africa
  11. France
  12. European Union
  13. Thailand
  14. United Arab Emirates
  15. Brazil
  16. Singapore
  17. Russia
  18. Sweden
  19. Italy
  20. Lebanon
  21. Saudi Arabia
  22. Brazil
  23. Indonesia
  24. Switzerland
  25. Spain

Processing…
Success! You're on the list.

What kind of cultural barriers did you see (at Jive) among your customers when they are trying to embrace collaboration?

In the video below on CxO Talk, I asked Elisa Steele, CEO of Jive Software about thier customers.
 

In my opinion, culture is about people but it is also about processes, products, services and technologies.

Processing…
Success! You're on the list.