In the video below on CxO Talk, I asked Charlie Cole, Chief Executive Officer at FTD, how to maintain customer experience in the age of the Internet.
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How transformation-ready is your organization?
Take the free 5-minute SPICE assessment — a scored readout across Strategy, Politics, Innovation, Culture, and Execution, plus reading recommendations.
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Does Experian see Similarities between Single Sign-On and Digital Identity?
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How can Governments Change Culture?
In the video below on CxO Talk, I asked Jamie Holcombe, Chief Information Officer at USPTO, how can we address issues with governments that are slow to respond to change.
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How does T-Mobile Think about the Digital Divide?
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Should Companies be held Criminally Liable for Data Breaches?
In the video below on CxO Talk, I asked Dr. Alissa Abdullah, SVP and Deputy Chief Security Officer at Mastercard, who should be responsible when data breaches happen.
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