What is Business Agility? Business is “the activity of making, buying, or selling goods or providing services in exchange for…” Corporations –> Money Non-profits –> Social Causes…… Read more “Business Agility and Digital Transformation”
Politics in an organization is about influencing others by using official and unofficial power. Official power comes from management titles while unofficial power comes from peers, juniors…… Read more “5 Questions to Ask About Your Organization’s Politics”
The term Enterprise Content Management (ECM) is used to describe the strategies, methods and tools to produce, share and capture information in organizations. Humans and/or computer systems…… Read more “5 Questions to Ask About Your Enterprise Content Management (ECM)”
Customers are the lifeblood of any organization. In order to capture and track customer information (e.g., demographics, buying habits, satisfaction and loyalty etc.), organizations use information systems…… Read more “5 Questions to Ask About Your Customer Relationship Management (CRM)”
Thank you to the readers in 104 countries that read my articles in 2016. Following are the top 5 articles that you have been interested in: Healthcare.gov… Read more "Top 5 Articles of 2016"
Imagine an organization where people, business processes, products, services and technologies are in sync. Where an organization performs at its most optimal levels and miraculously everyone is…… Read more “SPICE for Business Transformation”
Credits: Arsalan Khan, Ed Heironimus, Francis Wisseh, Maryam Moussavi and Udhayakumar Parerikkal 1. EXECUTIVE SUMMARY This research paper analyzes the Center for Medicare and Medicaid (CMS)’s Healthcare.gov…… Read more “Healthcare.gov – Who is at fault?”