How to Map a Process Using Free Tools

Processes (or procedures) are a series of steps taken to accomplish a specific end. They can be standalone, interconnected or be part of something bigger (e.g., governance). They can be Business Processes, Information Technology (IT) processes, Systems Processes and Business Processes within IT. In organizations, there are many processes that happen sequentially and/or in parallel with other … Continue reading How to Map a Process Using Free Tools

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How to Approach Business Transformation

Business Transformation is the process of transforming: (1) how things are made, (2) how things are bought, (3) how things are sold and (4) how services are provided. Each organization has its own sense of what it wants to accomplish in its existence and thus gives different weights to what needs to be transformed. Having […]

The Very Eager Executive

In the meeting an executive expresses his realization that the organization needs to change. During month one, the executive starts a listening tour across the organization to understand what is going on. This listening tour entails asking what is working, what is not working and what can be improved. During month two, the executive tries … Continue reading The Very Eager Executive

5 Questions to Ask About Your Organization’s Innovation

The word "innovation" is often used in organizations to portray that they are somehow advancing their organization. But what really is innovation and who can and should innovate really depends upon who you talk to and what context and timeframes that person is referring to. Thus, it seems that innovation is something subjective but people do … Continue reading 5 Questions to Ask About Your Organization’s Innovation

5 Questions to Ask About Your Organization’s Strategy

If you have a strong understanding of how culture affects your organization's strategy then you have better ideas of creating strategies that are truly transformative for your organization. Having said that, most organizations don't make the time to strategize about strategy development processes and thus are not fully aware of the intended and unintended affects of … Continue reading 5 Questions to Ask About Your Organization’s Strategy