A Voice over Internet Protocol (VoIP) Solution

Credits: Alex, Arsalan Khan, Dan Hopkins, Eddie Heironimus and Uzair Khan 1. EXECUTIVE SUMMARY This report provides the Chief Information Office (CIO) of Citadel Plastics (CP)  – a fictional organization – recommendations and justifications that would help her make procurement decision on selecting a Voice over Internet Protocol (VoIP) solution. In this paper, we analyze […]

Healthcare.gov – Who is at fault?

Credits: Arsalan Khan, Ed Heironimus, Francis Wisseh, Maryam Moussavi and Udhayakumar Parerikkal 1. EXECUTIVE SUMMARY This research paper analyzes the Center for Medicare and Medicaid (CMS)’s Healthcare.gov project in detail and makes recommendations on what could have been done differently. The project had 55 federal contractors working on it but this research paper will concentrate […]

Understanding and Applying Predictive Analytics

Executive Summary This article proposes looking at Predictive Analytics from a conceptual standpoint before jumping into the technological execution considerations. For the implementation aspect, organizations need to assess the following keeping in mind the contextual variances: Strategies Tactics Operations Top Down Bottom Up Hybrid Organizational Maturity Change Management Training Practical Implications Pros and Cons of […]

Identifying Organizational Maturity for Data Management

The maturity of an organization is determined by how that organization can collect, manage and exploit data. This is a continuous improvement process where data is used to make strategic decisions and strategic decisions are made to collect data that creates competitive advantages. But in order to create strategic advantages through data, an organization needs […]

2 Management Challenges with Really Simple Syndication (RSS)

According to the Interactive Advertising Bureau (IAB) and PricewaterhouseCoopers (PwC) US, in the first quarter of 2014 Internet advertising revenues reached USD $11.6 billion. The President of IAB indicated that “Digital screens are a critical part…” of why these numbers are so high. Typically, these advertisements are done through images and/or text ads displayed with […]

What is the relationship between Cloud Computing and Service Orientated Architecture (SOA)?

According to the publication from Mitre, Cloud Computing and Service Orientated Architecture (SOA), cloud computing has many services that can be viewed as a stack of service categories. These service categories include Infrastructure-as-a-Service (IaaS, Platform-as-a-Service (PaaS), Storage-as-a-Service, Components-as-a-Service, Software-as-a-Service (SaaS) and Cloud Clients. The following figure shows the service categories stack as depicted in the […]

3 Benefits and Challenges of Content Management Systems (CMS)

Content Management System (CMS) is a software system that helps to organize and facilitate collaboration of content. Some of the benefits and challenges that could arise from/during implementation and use of CMS are discussed below: CMS Programmatics – In a CMS, content, display of content, content revisions, canned functionality, integration with other systems and security […]

Is Internet a Distributed System?

Tanenbaum and Steen describe a distributed system as “a collection of independent computers that appears to its users as a coherent system.” This means that even if there are multiple heterogeneous components within the distributed system communicating with each other, but from a user’s point of view it is a single system. An example of a distributed […]

Service Orientated Architecture (SOA) Migration Case Studies and Lessons Learned – A Critical Review

Service Orientated Architecture (SOA) is a framework that allows business processes to be highlighted to deliver interoperability and rapid delivery of functionality. The benefits of SOA include reuse of generalized services, reduce costs and better business and IT alignment. If done correctly, it helps an organization respondent to ever-changing business needs efficiently. If done incorrectly, […]

Does IT Matter for Internet and Internet Technologies?

In his article, Nick Carr argues that in the current business environment Information Technology (IT) does not provide any strategic advantage but it is merely an operational necessity. He equates IT to a commodity much like electricity and mainly talks about IT infrastructure becoming a commodity. Lets explore this in the context of the Internet […]

Zillow.com and the MLS CIO

Let’s suppose that you are Chief Information Officer (CIO) of a Multiple Listings Service (MLS) and a proposal has been put forth by Zillow.com to join Zillow’s Partnership Program (ZPP). For this scenario assume: (1) hiring, business processes and technology infrastructure would remain unchanged and (2) a budget would only be provided to create data […]

What should NASDAQ OMX, SEC and Congress do?

Last week, NASDAQ was closed for ~3 hours due to a software/computer glitch. Within 24 hours of this incident, the NASDAQ OMX CEO came on the news explaining what happened. Various news outlets criticized the company for not coming out sooner and informing the general public. On the surface, this incident seems like just a […]

Chief Executive Officer (CEO) and Information Technology (IT) with sprinkles of Enterprise Architecture (EA)

A few weeks back I posted an article (Why IT Should Be on the CEO’s Agenda) on the Massachusetts Institute of Technology (MIT) LinkedIn group about why Information Technology (IT) should matter to the CEO. A reader commented and referred me to his blog post. After reviewing his post, I have the following responses: I […]

To the Cloud or Not to the Cloud

It seems like these days most organizations are interested in jumping onto the Cloud Computing bandwagon in one way or another. While there are many reasons why organizations want to move to the Cloud, I believe that optimization of business and technology processes should strongly be considered Pre-Cloud adoption. Additionally, organizations need to develop strong […]