75 Questionable Thoughts About Organizational Transformation

Questionable Thoughts

Strategies People Only executives can transform organizations Internal expertise have no/minimum value Everyone will be eager to contribute Processes Internal business processes and Information Technology (IT) processes don’t matter Interfacing processes with partners and vendors don’t matter All processes and standard operating procedures (SOPs) have been documented and followed without deviation Products Our products can’t … Continue reading 75 Questionable Thoughts About Organizational Transformation

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5 Questions to Ask About Your Customer Relationship Management (CRM)

Customers are the lifeblood of any organization. In order to capture and track customer information (e.g., demographics, buying habits, satisfaction and loyalty etc.), organizations use information systems called Customer Relationship Management (CRM). CRM is utilized by sales, marketing, customer support services and other organizational functions to capture new and potential customer information from multiple sources … Continue reading 5 Questions to Ask About Your Customer Relationship Management (CRM)

5 Questions to Ask When Developing Mobile Apps

When developing “apps” for mobile devices, organizations need to consider if they are going to be developing native apps, web apps or hybrid apps. Determining mobile needs can mean the difference between creating something that has short-term advantage and/or long-term strategic value. Let’s explore what are the differences between various types of mobile apps along … Continue reading 5 Questions to Ask When Developing Mobile Apps

35 Concepts that Affect Organizational Transformation Efforts

Organizational transformation entails understanding where the organization is today and where it wants to be in the future in terms of people, products/services, processes and technologies. In order to accomplish this transformation, we have to determine the organization’s ‘eligibility’ by assessing its strategy, politics, innovation, culture and execution (SPICE) factors. The SPICE factors help us … Continue reading 35 Concepts that Affect Organizational Transformation Efforts